Privacy Policy

Implementation date: 30.05.2025
Effective Date: 13.10.2025

1. Overview

   NovaEd LTD ("we," "our," or "us"), we believe that privacy is more than a legal requirement — it’s a matter of trust. This Policy explains how we collect, use, store, and protect personal information when you access https://mans-club.com or participate in our digital learning ecosystem.
   We aim to be transparent about what we do with your data and how you stay in control of it.
2. Data We Collect

   We collect only what is relevant to provide, improve, and secure our services. The categories may include:

   • Contact details – name, email address, phone number.

   • Learning & transaction data – course enrolments, payment confirmations, order identifiers, and service interactions.

   • Technical information – IP address, device type, browser, operating system, connection times, and session logs.

   • User engagement – course progress, click paths, time spent on modules, and feedback submissions.

   • Communication history – messages sent via support channels or email correspondence.

   • Marketing preferences – subscription choices and engagement with newsletters or campaigns.

   • Social activity – if you engage with us through social media, e.g., tags or mentions.

   We do not knowingly collect information from minors under 16 years old.

3. How We Obtain Information

   • Direct interactions: when you create an account, enroll in a course, complete a purchase, or contact support.

   • Automated tracking: cookies, analytics tools, and security logs monitor how our platform is used.

   • Partner integrations: secure exchanges with payment processors, marketing services, or hosting providers that help us deliver a seamless experience.

4. Why We Use Your Data

   We process your personal data for clearly defined purposes:

   • To provide and manage your access to courses and digital content.

   • To deliver support, updates, and account-related notifications.

   • To maintain a secure and reliable platform.

   • To analyse engagement and improve learning materials.

   • To send optional marketing and product updates (only with consent).

   • To meet our legal, tax, and compliance obligations.

   We never sell or trade your data.

5. Legal Grounds for Processing

   We rely on several legal bases to ensure data processing is lawful:

   • Contractual necessity – for account setup and service delivery.

   • Legitimate interest – to operate and enhance the platform.

   • Consent – for marketing, analytics, and cookies where required.

   • Legal compliance – to meet statutory duties like record-keeping or audit obligations.

6. Your Data Rights

   Under the UK GDPR, you have full control over your personal data. You may:

   • Request a copy of your data or ask for corrections.

   • Ask us to delete your information (“right to be forgotten”).

   • Limit or object to processing in specific contexts.

   • Request data portability to another provider.

   • Withdraw consent for marketing at any time.

   • Raise a concern with the UK Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

   Requests can be made at support@mans-club.com. We may verify your identity before processing them.

7. Data Sharing and Disclosure

   We share data only with carefully selected third parties under strict confidentiality terms, such as:

   • Payment and hosting providers that process transactions or store information securely.

   • Analytics, email, and communication platforms that help us improve services.

   • Authorities or legal representatives when required by law or regulatory obligation.

   If your data is transferred outside the UK, it is protected by legally approved safeguards (such as Standard Contractual Clauses).

8. Data Retention

   We retain personal data only for as long as necessary to achieve the purposes listed above.

   • Service data – retained for the duration of your account and a reasonable post-closure period.

   • Transactional data – stored in line with legal and accounting requirements.

   • Support records – deleted or anonymised once resolved.

   • Marketing data – kept until you unsubscribe or withdraw consent.

   When retention periods expire, information is securely erased or anonymised.

9. Cookies and Tracking

   Our Website uses cookies and comparable technologies to keep things running smoothly and to understand how visitors interact with our content.
   We use them to:

   • Maintain website functionality (e.g., logins, settings, preferences).

   • Measure engagement and improve user experience.

   • Offer personalised recommendations or promotions, where permitted.

   You can disable or manage cookies in your browser settings at any time. For more details, see our Cookie Policy.

10. Safeguards and Security

    We take security seriously. Your data is protected by layered safeguards, including:

    • Encrypted data transmission (SSL/TLS).

    • Strict access controls and authentication.

    • Industry-compliant payment handling (PCI DSS).

    • Continuous monitoring for suspicious activity.

    No digital system is invulnerable, but we commit to acting swiftly in the event of a security incident and keeping you informed when required by law.

11. External Websites

    Our platform may include references or links to third-party sites. These operate independently of NovaEd LTD and are subject to their own privacy terms. We are not responsible for how those sites collect or use your information. Please review their policies before interacting with them.
12. Contact Us

    For questions, concerns, or privacy-related requests, you can reach us through:
    NovaEd LTD
    50, Princes Street, Ipswich, Suffolk, IP1 1RJ, England
    Email: support@mans-club.com
    Phone: +44 7458 164275
    Website: https://mans-club.com
    We respond to all legitimate privacy inquiries within a reasonable timeframe.